1. Refund Eligibility

Refunds are eligible in cases of lost or damaged goods. Requests for refunds must be made within 14 days from the date of delivery.

2. Return Process

Customers wishing to return goods due to shipping issues must notify us within 7 days of delivery. The goods should be returned in their original condition.

3. Damaged Goods

If goods are damaged during transit, please notify us immediately. Claims for damaged goods must be submitted within 7 days of receiving the shipment.

4. Non-Refundable Services

Services such as expedited shipping or custom packing are non-refundable once the service has been rendered.

5. Contact Information

If you need assistance with a refund or return, please contact us:

• Email: jaelynnia5636@aol.com
• Address: 154-09 146th Ave, Jamaica, NY 11434, USA